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| Guest Review: 1 |
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Posted Date: 2012-01-04 |
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| My kids and wife are fully satisfied.
The hotel met my kids' requirements which are indoor swimming pool and wifi and my wife's requirements which are breakfast and easy access to ski resort.
I changed the reservation at last minute without any trouble.
I am highly recommend this hotel. |
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| Guest Review: 2 |
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Posted Date: 2012-01-03 |
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| Nice and clean rooms..very close to downtown, friendly staff |
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| Guest Review: 3 |
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Posted Date: 2011-10-17 |
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| I travel and stay in motels throughout the west and found this to be a very nice friendly and clean hotel. It was close to the airport and yet quiet. I would definitely stay there again. |
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| Guest Review: 4 |
by KarenE. of
Ontario, Canada |
Posted Date: 2011-10-12 |
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| Great location to the Reno Airport. We needed an overnight stay and were satisfied with the comfort of the room and cleanliness of the hotel. We arrived at 10:45 pm, and their shuttle stops at 10 pm. We took a taxi to the hotel, and front desk re-imbursed us for the fare we paid!! Breakfast in the morning was well-stocked and fresh. Good choices, not just carbs!! Thank you for a great stay! |
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| Guest Review: 5 |
by williamw of
san francisc |
Posted Date: 2011-09-27 |
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| The shuttle was not easy to coordinate-Requested 2 queen beds-only king was avaiable-our fire alarm was beeping at 3:30A and there was no one to assist- an hour later he suggested to move to another room. went to gym, if 2 people are on treadmills, it blows a fuse. No manager follow up to any concerns. The breakfast was nice |
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| Guest Review: 6 |
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Posted Date: 2011-09-10 |
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| after a long week at burning man my friends and i needed a room to stay in to decompress before our long drive back home to san diego. i called another hotel that was fully booked but the customer service representative found us a room at the express holiday inn. we arrived to the hotel found out we got the last room of the evening and was very happy with everything, |
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| Guest Review: 7 |
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Posted Date: 2011-09-06 |
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| Very clean, breakfast was great, staff very friendly. |
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| Guest Review: 8 |
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Posted Date: 2011-09-06 |
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| Everything here was sufficient except for the showers which had a regulator which would only let them get slightly hotter than luke warm. Also the breakfast ha powdered eggs, yum. |
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| Guest Review: 9 |
by PatriciaB. of
Michigan |
Posted Date: 2011-09-01 |
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| Room with refrigerator was nice as was the pool area. Bed was alittle hard, but the room was very good overall. The free breakfast was adequate. the eggs weren't very good, but there was plenty of other healthy things to eat. |
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| Guest Review: 10 |
by TerriE of
Salem, Oreogn |
Posted Date: 2011-07-09 |
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| We booked this relatively new hotel at the last minute to go to the Chicken Wing cook-off in downtown Reno over the 4th of July weekend. Breakfast was fine (scrambled eggs from, I think, a powdered mix...passable), waffles, apples & bananas, yogurt, boiled eggs, instant oatmeal packets, and all the usual pastries, toast, coffee, tea, etc. Really not bad, and it was free, so no complaints. The fresh hot cookies provided daily from 4 to 7 PM were wonderful. Room was nice, flat screen HD TV, fridge, coffeemaker; no tub, but walk-in shower. Good King-sized bed with nice linens, which is a biggy for me. We had a corner room, away from the elevators, so there was very little noise at night. And you're far enough away from other hotels and businesses that traffic noise was never a problem. We would stay here again if driving. The hotel said they do provide a shuttle to downtown, starting at 4PM. |
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