|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-05-01 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel offered a great location with easy access to freeways to get downtown or anywhere else. The 24-hour kitchen across the street provided for a great retreat at anytime. The lobby kitchen made for a great breakfast spot with a low set price for pretty much an "all you can eat" offer from an a la carte menu. The rooms resembled Hilton's upgraded quality and the service from all personnel encountered was stellar and very friendly. |
|
|
| |
| |
| Guest Review: 2 |
by Mary LuA of
Boise, ID |
Posted Date: 2011-11-16 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The location was perfect for our needs. Close to my sons house and minutes from downtown. Our purpose in being in Reno was to help my son move, so a confortable bed was paramount. This hotel did not disappoint. I would recommend it to anyone. The staff was very courteous and helpful. |
|
|
| |
| |
| Guest Review: 3 |
|
Posted Date: 2011-09-09 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This is a great location, short 15 mins from airport, 5 mins from shopping/ restaurants. There is a starbucks right across the street and Smiths open 24 hours/day. Adjustable mattress for comfort. The front desk was extremely helpful with info about how to get to Lake Tahoe and provided maps. My husband and I were disappointed with the waitress service at the not-included breakfast options. Nevertheless, thanks for the fabulous stay. |
|
|
| |
| |
| Guest Review: 4 |
by DC of
Santa Rosa, CA |
Posted Date: 2011-09-06 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We had a very pleasant experience at this hotel. Room was clean, service was efficient and though the hotel was booked solid it was reasonably quiet. Two reasons that we did not give it a "5" rating all the way were: bathroom sink and tub drained very slowly, especially the sink. We were on the 5th floor and that may have contributed to the problem. The other reason was due to children being in the spa. Nothing against children, just not comfortable with them in the spa. All in all, we had a nice stay and would definitely book again. We didn't try the breakfast instead we chose the egg restaurant across the street, which was excellent. |
|
|
| |
| |
| Guest Review: 5 |
by JohnE of
Houston |
Posted Date: 2011-09-02 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel was good overall; the staff and service was exceptional, but the beds were extremely hard and had an uncomfortable night. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2011-08-25 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I would definitely stay at this hotel again. It's only 3 years old, very clean, non-smoking and simply crisp. WiFi is included; the pool is clean and fun; and it is located minutes away from the center of Reno's casinos and close to the airport. Breakfast is not included; for me that was the only downside. |
|
|
| |
| |
| Guest Review: 7 |
|
Posted Date: 2011-08-25 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Clean, Resturant, quiet room. Nice staff. non smoking. had everything i needed. |
|
|
| |
| |
| Guest Review: 8 |
|
Posted Date: 2011-08-22 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Very clean and a nice break from the casinos. We will stay there again. The restaurant was not that great but there is a restaurant close by for breakfast that was amazing! |
|
|
| |
| |
| Guest Review: 9 |
|
Posted Date: 2011-08-16 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Hilton had very comfortable beds. Staff was very helpful. I enjoyed using the stay-fit kit that they offered. Excellent Hotel Experience. I would definitely stay here again. Thanks Ed for all your assistance during my stay. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2011-08-16 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Newer hotel, clean rooms in a nicer part of town.
Negatives:
Breakfast was too hectic, they were under-staffed, lost my order, sausage dried out, no eggs in the buffet line? Beds were too firm.
Overall, I would stay there again. |
|
|
| |
| |
|
|
