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| Guest Review: 1 |
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Posted Date: 2012-01-14 |
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| Good gambling, and good dinig. |
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| Guest Review: 2 |
by JohnN of
Stockton, CA |
Posted Date: 2012-01-14 |
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| You can't beat the price for the value. |
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| Guest Review: 3 |
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Posted Date: 2012-01-06 |
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| Nice clean rooms with modern flat panel TV asnd free plug in or wifi internet. Only negative is the resort fee which is crap. |
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| Guest Review: 4 |
by CathyS of
SF, Cali |
Posted Date: 2012-01-03 |
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| I know it's a casino, but the smoke on my non smoking floor was pretty bad. The room was OK although my sister said her room smelled of smoke. No matter how low we lowered the thermostat it was still way too warm. That was my major complaint ......then in the morning I saw where you could let in fresh air from the window..it opened about an inch. Someone should have told us as it was hard to see. Bed was very comfortable. Bathroom was clean :-) Hotel was very nice, buffet is a little overpriced. Overall though I would stay there again. |
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| Guest Review: 5 |
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Posted Date: 2012-01-03 |
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| nice overall experience, but a little disapointed with the pool. |
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| Guest Review: 6 |
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Posted Date: 2012-01-02 |
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| Maybe it's all hotels in Nevada, don't know - this was our first. But it was very smoky from the moment we stepped in the door. Our room was nonsmoking, on a nonsmoking floor. The room itself was ok - didn't smell, but even the hallway had a faint smoky smell as soon as you walked into it. We tried to go to one of the restaurants, and the staff there were really nice, but all of the restaurants were also smoky so we ended up having to take the food back to our room just so we could breathe and enjoy the food.
The hotel rate included $15 worth of free slots. What they didn't explain - and took me an hour of trying to figure out and 3 employees I asked - was that to get your free $15 of play you have to put your own money in the machine. Then you can get your money back? Not sure how that works, but in my mind it's a scam. If I get $15 worth of free slots, I should get $15 worth of free slots without having to put down my own money.
There are other hotels in Reno. I asked someone at the airport if there were any non-smoking hotels in Reno, which she said she thought there was one. If I go back, I'll search for that one. |
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| Guest Review: 7 |
by RandyR. of
San Francisic |
Posted Date: 2012-01-02 |
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| Loved the room. I took he option of paying an additional $5 per person on my hotel.com reservation for the buffet breakfast- very glad I did. It was an incredible value. A huge selection of different foods- not only breakfast items. Highly recommend. |
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| Guest Review: 8 |
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Posted Date: 2012-01-01 |
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| Everything was Wonderful,staff was attentive and helpful. Rooms were very nice and the Bed was Super comfortable, very clean room...Great staff. |
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| Guest Review: 9 |
by James of
Sarasota,Fl |
Posted Date: 2012-01-01 |
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| One word to describe our stay "EXCELLENT" Travel alot for both business and pleasure...this Hotel and the Service were 5 star excellent. |
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| Guest Review: 10 |
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Posted Date: 2012-01-01 |
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| Booked two non-smoking connecting rooms in the "Luxury Tower". One room was substantially bigger than the other and had the full complement of features described on the website. The smaller room had most all the Luxury Tower features. The only feature it obviously lacked (besides the size) was the TV in the bathroom. Both rooms were clean, in very good condition, and did not smell of smoke at all. Bed was confortable.
Hotel was in very good condition and had recently been remodeled. Casino floor did not smell heavily of smoke. Service was good. Food prices at the hotel restaurants were reasonable. (A players card gets you 2-for-1 buffet Mon-Thur.) Breakfast buffet food quality was typical (nothing special). The oyster / sushi bar on the second floor (non-smoking floor that has many restaurants and a little bit of gambling) was pretty good. Wine at Bistro Napa was overpriced. The indoor pool is much smaller than appears in the photos. Not surprisingly, it was packed with kids (as it should be).
Overall, a fine hotel for the price. |
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